The Mangaung municipality in the Free State has been without water for the past five days.
This is according to DA councilor Eddie Rasseou.
Rasseou said the municipality failed to inform residents regarding the matter.
“This followed after a concrete pipeline near the De Hoek reservoir burst on Thursday 16 November, causing residents in the southern Mangaung areas of Dewetsdorp and Wepener to be left without water for five days.
“It was left up to the DA councilors in the area to inform residents of the emergency shutdown due to the burst pipelines, as the Mangaung municipality failed to communicate with residents on the matter,” Rasseou said.
However, Mangaung municipality spokesperson Qondile Khedama said engineers managed to fix the pipe that burst.
“Our team worked overnight and has been able to extract the damaged concrete pipe, and is currently busy with the installation of the new steel pipe.
We have also picked up a number of new areas in both the northern and southern parts of the city that are affected and we are working tirelessly to cover those areas with jojos,” Khedama said.
He further said the call center team were on standby for any inquiry during the interruption, and they are ready to assist with areas where municipal workers have setup jojos or water tanks.
The municipal spokesperson also said that the municipality was working tirelessly to overcome the unforeseen crisis. Khedama urged residents to use water sparingly to avoid further interruptions in the supply.
Meanwhile, Rasseou has called on the municipality to respect section 152 of the Constitution, saying the section required that residents had the right to an accountable government.
“A new beginning is urgently needed in the Mangaung metro and with less than two years to the 2019 national elections, residents must take a stand against poor service delivery and ANC incompetence and vote for the DA,” Rasseou said.
The municipality said residents will be regularly updated on the progress regarding the shutdown, and they may call 0800 111 300 for further assistance.